Sound files
- Location path
- Overview
- Reproduction in conferences
- DTMF tones to generate INBAND
- Sounds of subscriber switching operation in the mode Hotdesking
- Playing background silence
- Playback in a parking lot
- Playback in voicemail
- Playback on Hold
- Playback on hold (project mode)
- Queued Playback.
- Reproduction of numerals
- See also
Location path
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Sounds of subscriber switching operation in the mode Hotdesking |
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Overview
A set of sound files used by various call services.
At system startup, files according to the structure are automatically copied to the local directory :SYNC/common/, subject to automatic synchronization between servers using the service logical role fsync.
Reproduction in conferences
Sound files are used in conferences. Each file is applied at a specific point in the service process:
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abonent_attached.wav– Played back to the participants of the conference call when a new caller is connected. -
abonent_detached.wav– Played back to the participants of a conference call when a participant is disconnected. -
voting_closed.wav– Reproduced to the participants of the conference call at the moment when the voting is closed by the presenter. -
voting_opened.wav– Reproduced to the participants of the conference call at the moment when voting is opened by the presenter.
Applied by the system from the catalog :SYNC/common/conf/.
DTMF tones to generate INBAND
Sound files are used in scenarios by the DTMF Generation component in DTMF mode INBAND.
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dtmf_0.wav, …,dtmf_9.wav– Digital Button Tones. -
dtmf_sharp.wav– The tone of the symbol#. -
dtmf_asterisk.wav– The tone of the symbol*.
Applied by the system from the catalog :SYNC/common/dtmftones/.
Sounds of subscriber switching operation in the mode Hotdesking
Sound files are used in mode control ficacode scripts hotdesking.
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snd_login.wav– A voiceover of a successful tie-in. -
snd_logout.wav– The voiceover of a successful unbinding. -
snd_skip.wav– Sounding out the detection of a binding that has already taken place. -
snd_error.wav– Binding error voicing.
Applied by the system from the catalog :SYNC/common/hotdesking/.
Playing background silence
Sound files are used in all IVR scripts. Each scenario starts background silence playback in a continuous loop. This silence (white noise) aligns the sequence of packets in the media traffic sent to the subscriber, filling in the gaps that occur between the various playback components configured in the scripts themselves IVR.
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silence.wav– A one-minute recording of complete silence. -
wnoise001.wav– One-minute white noise recording of amplitude 0.001.
Applied by the system from the catalog :SYNC/common/silence/.
Playback in a parking lot
Sound files are used in standard hidden IVR parking control scenarios. File name synchronization is performed in the hidden parking_put, parking_wait and parking_get.
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parking_music.wav– The file is used in a parking lot waiting scenario as a waiting tune. -
ding.wav– The file is used in a parking lot placement scenario to notify the subscriber when the placement is complete. -
enter_park_num.mp3– "Enter the parking lot number". The file is used in the parking lot placement and pickup scenarios in case the call is made without extension (extension part of the number). -
park_busy_enter_another.mp3– "The parking lot is occupied. Enter another number". The file is used in the parking lot placement scenario in case the selected number is occupied by another subscriber. -
park_num_empty.mp3– "Parking lot is empty". The file is used in the parking lot pickup scenario if the selected number does not contain a waiting caller. -
park_num_is.mp3– The file is used in the parking lot placement scenario in case the parking lot number is generated in the scenario itself.
Applied by the system from the catalog :SYNC/common/parking/.
Playback in voicemail
Sound files are used by standard hidden IVR scripts for placing voicemail and listening to voicemail. File name synchronization is performed in the hidden voicemail and voicemail_send.
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ding.wav– The file is used in a voice message posting scenario to attract attention when a recording starts, and in a voicemail management scenario to differentiate between messages. -
snd_trash.wav– The file is used in a voicemail management script when deleting messages and clearing the box. -
snd_nope.wav– The file is used in a voicemail control script when there is no next message. -
snd_knock.wav– The file is used in a voicemail control script before calling the message sender subscriber. -
box_empty.mp3– The file is used in a voicemail management script. -
box_not_found.mp3– The file is used in a voicemail management script. -
box_undefined.mp3– The file is used in a voicemail management script. -
error.mp3– The file is used in a voicemail management script. -
leave_message.mp3– The file is used in a voice control script. -
manual_asterisk.mp3– The file is used in a voicemail management script. -
manual_new.mp3– The file is used in a voicemail management script. -
manual_old.mp3– The file is used in a voicemail management script. -
message_sent.mp3– The file is used in a voicemail management script. -
new_messages.mp3– The file is used in a voicemail management script. -
old_messages.mp3– The file is used in a voicemail management script. -
newbox_empty_press_2_for_oldbox.mp3– The file is used in a voicemail management script.
Applied by the system from the catalog :SYNC/common/voicemail/.
Playback on Hold
Sound files are used by all servers to play a melody to a subscriber placed on hold. They are used if there are no sound files in the directory "Playback on hold (project mode)". A random sequence of files in the directory is played back.
Applied by the system from the catalog :SYNC/common/waitonhold/.
Playback on hold (project mode)
Sound files are used by all servers to play a melody to a caller placed on hold. They are applied in priority over a group of files "Playback on Hold". A random sequence of files in the directory is played back.
Applied by the system from the catalog :SYNC/common/waitonholdcustom/.
Queued Playback.
Sound files are used by all servers to play a melody to a subscriber while waiting in a private or hunt queue when the subscriber uses the standard wait playback scenario. A random sequence of files in the directory is played back.
Applied by the system from the catalog :SYNC/common/waitonqueue/.
Reproduction of numerals
Sound files are applied by the IVR scripting component Playback of numerals. The directory contains subdirectories of different voices, each of which contains a standard set of files used by the component when constructing expressions.
Applied by the system from the catalog :SYNC/common/standardexpressions/.