A process has been initiated PCS (post call survey)
Description
Occurs at the end of a dialog at the moment the connection is broken if PCS mode is set (post call survey), and instead of disconnecting, the opponent is transferred to a pre-ordered number. This is usually a service level evaluation survey.
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Properties
Specification | Description |
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Name: |
Unique event identifier. |
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Timestamp of event. |
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CallId of party A (from the INVITE SIP packet received for processing). Single value for all events within a single switchover. |
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Numeric hash from CallId of party A. Single value for all events within a single switch. |
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Unique call identifier (starts when the SIP packet INVITE arrives). Single value for all events within a single switchover. |
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Timestamp of the call (arrival of the INVITE SIP packet for processing). Single value for all events within a single switch. |
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Date-Time of the call (receipt of the SIP packet INVITE for processing). Single value for all events within a single switch. |
Name: |
Unique call identifier (in product layer format 'cid.invitets'). Single value for all events within a single switch. |
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Switching dialog identifier. |
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hash of the switch dialog identifier. |
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callid of the side whose debuff initiated PCS to the opponent. |
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The subscriber id in the format 'number@domain' whose debuff initiated PCS to the opponent. |
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callid of the redirected party. |
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Redirected subscriber id in format 'number@domain'. |
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The Post Call Survey number to which the caller is redirected. |
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The label of side a or b that redirects to the number of the Post Call Survey. |