Call events (ccsevents)

Table of contents

Description

Telephony events for the call center layer. Calls-Connections-Seances. Sent to subscribers of specific domains on calls where at least one of the subscribers is a domain subscriber.

Table 1. System Characteristics

Class

ccsevents

Domain type

worker

Destination types

wssubscr

The Logical Role , source

b2b

Logical role handler

Unlike other events, it is duplicated with binding to the work domains whose subscribers are involved in the call. That said, if the call is cross-domain, then:

  • only events generated after marshrutization will enter the domain of the called party;

  • If the called forks are in different domains, the domain whose subscriber has not picked up the phone will receive only events related to the activity of its fork.

Events

  • call_create - created by the shoulder.

  • call_delete - removed his shoulder.

  • call_update - shoulder information has been changed.

  • call_set_state - A new condition for the shoulder has been established.

  • call_attach_to_seance - shoulder is tied to the session.

  • call_dtmf - DTMF signal from a subscriber is detected in the arm.

  • connection_create - a dialog has been created.

  • connection_delete - dialog deleted.

  • connection_update - dialog information has been changed.

  • connection_attach_to_seance - dialog is tied to the session.

  • connection_start_record - the dialog started recording.

  • connection_set_record_info - Dialog reported the completion of the recording and provided a code for a download link.

  • connection_link_call - the shoulder is attached to the dialog.

  • connection_failure - the fact of an unsuccessful call that didn’t make it to dialog.

  • seance_create - a session has been established.

  • seance_delete - session deleted.

  • seance_update - session information has been changed.

  • seance_set_state - the new state for the session is set.

  • seance_set_next_number - a new number has been added to the list of subscribers servicing the session.

Here call - any call (shoulder) of any dialog - connection of the server with one subscriber. connection - A dialog connecting two callers joins two different shoulders (call), or more, at the time the multiple call is made. seance - A call session starting with any call, and including new calls from the associated transfer chain.