Callback orders
Overview
Manages callback orders associated with a specific SIP account number attached to an authorized user.
The order box has the same number as the account it belongs to.
It is accessed by the IVR script component "Callback".
Callback orders are stored in the collection 'telephony/CallbackRequests'.
The full path collection is available to users to subscribe to changes via websocket subscr and to CRUD operations via websocket rest.
Requests
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For all requests:
Domain Type: working
Receiving a list of callback orders
Returns a list of all orders from the SIP account box specified using the identifier and attached to the authorized user.
The list contains all the specified orders for the time interval linked to the subscriber’s number.
If an Endpoint with a date is used, the source set is all messages for that date.
Otherwise it is necessary to specify the GET-parameter 'interval'.
Request
GET /rest/v1/user/sip/accounts/c7e163c6-8b5e-cb6e-7bf4-441a912ff0b9/callback_requests?interval=["2022-10-21","2022-10-22"]&limit=3 HTTP/1.1
GET /rest/v1/user/sip/accounts/c7e163c6-8b5e-cb6e-7bf4-441a912ff0b9/callback_requests/2022-10-21?limit=3 HTTP/1.1Response
HTTP/1.1 200 OK
Content-Type: application/json
[
{
"abonentPhoneNumber": "1234",
"boxPhoneNumber": "11",
"dateTime": "2022-10-21T14:00:37.192Z",
"id": "c534ed44-0183-fad8-8447-7cd30a921f58",
"status": "new"
},
{
"abonentPhoneNumber": "12",
"boxPhoneNumber": "11",
"dateTime": "2022-10-21T11:06:30.081Z",
"id": "44745728-0183-fa39-1b40-7cd30a921f58",
"status": "new"
},
{
"abonentPhoneNumber": "13",
"boxPhoneNumber": "11",
"dateTime": "2022-10-21T11:06:27.605Z",
"id": "2a45dccb-0183-fa39-1195-7cd30a921f58",
"status": "viewed"
}
]