Unscheduled end of dialog
Description
The event is generated when the IVR script component "External control via API". After the event, commands from the external service to control the script are no longer processed.
Control termination may occur by timeout (if a control capture request is not received in a timely manner) or when the scenario is terminated.
Class |
|
Type |
|
Properties
Specification | Description |
---|---|
Name: |
caller callid. |
Name: |
Scenario Handler Identifier. |
Name: |
Numeric identifier of the "API management" component in the IVR script entity. |
Name: |
The name of the "API management" component in the IVR script entity. |
Name: |
Control session key set in the settings of the "API Control" component in the IVR script entity. |
Name: |
Control session termination reason. |
Name: |
ivr-dialog identifier, uniform for all events within a single dialog. Addresses dialogs in runtime. |
Name: |
Timestamp of ivr dialog initiation, uniform for all events within a single dialog. Together with ivrid provides uniqueness in historical data. |
Name: |
Unique ivr-dialog identifier, uniform for all events within a single dialog. Independently ensures uniqueness in historical data. |