Callback order component

Table of Contents

Description

Forms a callback order and places it in the specified subscriber’s box. +

Orders are stored in a collection of the data model 'telephony/CallbackRequests'.

Available to the user associated with the SIP subscriber account via API: '/rest/v1/user/sip/accounts/:ACCOUNT/callback_requests'.

Table 1. System Characteristics

Index	`114`
Short title	`callback`
Types of scenarios	`All of them`
Starter module	`era_script_component_callback`
Mode	Synchronous
Icon
Branching pattern	Closing

Table 2. Properties
Specification	Description
Title: `Box number` Code: `boxPhoneNumber` Visibility: `no` Default: `Other'	Matches internal subscriber number SIP.
Title: `Subscriber number` Code: `abonentNumber` Visibility: `yes` Default: `PSQL`	This number will be called back if the automatic dialing scheme is selected by the user. The routing rules should not prohibit calling the number.
Title: `Transition` Code: `transfer` Visibility: `no` Default: —	The component to which control is passed after successful completion of the request.
Title: `Transition, Error` Code: `transferError` Visibility: `no` Default: —	The component to which control is passed in case of an error in order placement.